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InMoment

AI-driven customer experience intelligence

Jul

2018

Frazier Event

Frazier VC Fund II secondary purchases

Jul

2024

Frazier Event

Realization of position

May

2025

Company Event

Acquisition announced by Press Ganey Forsta

Capital Events Timeline

Company Overview

InMoment provides customer experience technology to collect and connect feedback signals across channels — surveys, social reviews, conversational logs — and turn them into actionable insights.

Why We Invested

CX platforms can become core operating systems for how organizations listen to customers and measure performance, creating meaningful switching costs.

Investment Vehicle

Frazier VC Fund II

Investor

Frazier VC

Founded

2002

Sector

Enterprise & Revenue Operations

Legal Name

InMoment, Inc.

Status

Realized

Other Investors

NA

Deal Snapshot

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